How to enable CAPTCHA for user creation in Magento 2

    October 17, 2019

    We recommend enabling CAPTCHA for user creation to prevent malicious mass-creation of false users and the spamming of password-reset requests. If your store is already receiving high numbers of bounce-back emails or has been blacklisted by mail servers, enabling CAPTCHA will help prevent future occurrences.


    This method is for Magento 2. For Magento 1, go here.

    1. From the Admin Panel, select STORES > Configuration.
    2. Select CUSTOMERS > Customer Configuration.
    3. If the Use system value checkbox is selected, clear it. From the Enable CAPTCHA from storefront drop-down list, click Yes. Then, click Save Config.
    4. Locate the Forms section. If the Use system value checkbox is selected, clear it. Use Ctrl-Click or Cmd-Click to select Create user and Forget password.
    5. Click Save Config. Your store will now present a CAPTCHA whenever someone attempts to create a user, or when attempting to reset a password.

    For 24-hour assistance any day of the year, contact our support team by email or through your Client Portal.

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