How to generate DNS records

    October 17, 2019

    How to choose between SiteWorx and your Client Portal when creating DNS records.  

    Distinction between SiteWorx and Client Portal

    SiteWorx and the Client Portal are not interchangeable. If you are unsure, contact our 24/7 support team.

    Shared servers

    The DNS records for shared servers should be configured in the SiteWorx DNS record setting.  

    Refer to How to configure DNS records in SiteWorx for additional information.

    Dedicated and cluster servers

    DNS records for dedicated and cluster servers should be configured in the Client Portal.  

    For more information, refer to How to configure DNS records in the Client Portal.


    For 24-hour assistance any day of the year, contact our support team by email or through your Client Portal.

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