How to use your Client Portal to view any current and past credits applied to your account.
You need your Client Portal username and password. If you cannot locate this information, click Reset Password on the Client Portal login menu or contact our support team.
You will now see your credit history details, including amount, date of issuance, and status. See How to pay invoices with account credit for more information.
For further assistance, contact our billing team between 9 a.m.–5 p.m. eastern time (ET), Monday–Friday.
Our award-winning customer care team is here for you.
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