How to view your admin URL in Nexcess Cloud

    April 23, 2020

    How Nexcess Cloud clients can find their chosen application's administrative interface from their Client Portal.

    But first...

    You need an existing Nexcess Cloud account with an auto-installed application. See How to create Nexcess Cloud accounts for more information.

    Method 1: Use your Welcome Email

    If you chose auto-install when creating your Nexcess Cloud account, then you received a Welcome Email with the subject “Your Nexcess <<Application Name>> Cloud Account Is Ready.” This email includes a button that sends your browser to the administrative web address for your chosen application.

    Method 2: Use your dashboard

    If your Welcome Email is unavailable, you can use the Client Portal to access your cloud account dashboard.

    To do so, you need your Client Portal login credentials. If you cannot locate them, click Forgot Password? on the login page.

    1. Log in to the Client Portal. From the home page, click Services > Plans.

    2. Either click its domain name, or select Plan Dashboard from the menu toggle.

    3. Click MENU > ENVIRONMENT.

    4. Click App Admin.

    For 24-hour assistance any day of the year, contact our support team by email or through your Client Portal.

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