For security purposes, you must provide your PIN to verify you identity whenever calling our support center.
You need your Client Portal username and password. If you cannot locate this information, click Forgot Password? on the Client Portal login page or contact our support team.
As an added security measure, all Nexcess accounts are assigned with a personal identification number (PIN). For your security purposes, you are required to provide this PIN whenever you call our billing or support teams about your account.
For 24-hour assistance any day of the year, contact our support team by email or through your Client Portal.
Our award-winning customer care team is here for you.
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