How to pay invoices with account credit

    October 16, 2019

    How to use account credit to pay for your Nexcess services.

    What you need

    Method

    1. Log into your Client Portal.

    2. On the dashboard, either click Amount Due, or select Billing > Invoices from the blue bar near the top of the page.

    3. On the Invoices page, locate the invoice to be paid and, from the menu toggle, click Pay.

    4. In Pay Invoice panel, from the Payment Method drop-down list, select your credit, then click Pay.

    For further assistance, contact our billing team between 9 a.m.–5 p.m. eastern time (ET), Monday–Friday.

    Was this article helpful?

    Send feedback

    Can’t find what you’re looking for?

    Our award-winning customer care team is here for you.

    Contact Support