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    How to generate a CSR in Nexcess Cloud

    November 21, 2019

    How Nexcess Cloud clients can generate a CSR for use when applying for SSL certificates.

    What you need...

    You must be a Nexcess Cloud client. For inquiries, please contact our sales team between 9 a.m.–5 p.m. eastern time (ET), Monday–Friday, or visit our website.

    If you are not a Nexcess Cloud client, you may instead generate a CSR in SiteWorx.

    Method

    To generate a CSR for your Nexcess Cloud service, open a ticket with our Support team by email or through the Client Portal. Include the following information with your request: 

    ATTENTION: Do not abbreviate states, provinces, cities, or localities.

    • Two-letter ISO country code
    • State or province
    • City
    • Company
    • Company division
    • Common name; usually your domain name, as in “nexcess.net” or “www.nexcess.net”
    • Your preferred email address to register with the domain, which must be one of the following:
      • postmaster@yourdomain.com (recommended)
      • administrator@yourdomain.com
      • admin@yourdomain.com
      • webmaster@yourdomain.com
      • hostmaster@domain.com


    For 24-hour assistance any day of the year, contact our support team by email or through your Client Portal.

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