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How to add SSH keys to your Nexcess Cloud account

June 19, 2020

How Nexcess Cloud clients can use their Client Portal to add SSH keys to their service.

What you need

Your Client Portal username and password. These were originally provided in the Nexcess Welcome Email, though you may have since changed them. If you cannot locate this information, click Forgot Password? on the Client Portal login page or contact our 24/7 support Team.
An existing Nexcess Cloud account. See How to create Nexcess Cloud accounts for more information. If you are a Nexcess client on a non-cloud server, see instead How to reset your SSH password and add SSH keys in SiteWorx.
An existing SSH key. To create one, see either:
- How to create SSH keys in macOS and Linux
- How to create SSH keys in Windows with PuTTY

Method

Log in to your Client Portal. From the menu toggle next to your name, select SSH Keys.
Click Add Key.
Fill the Name and Key fields, then click Add.
If successful, your Cloud service will immediately begin using your SSH key.

For 24-hour assistance any day of the year, contact our support team by email or through your Client Portal.

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