If you aren't completely satisfied with Nexcess solutions and support, we'll refund your money 100% in the first 30 days.
To request a refund, reach out to Nexcess Billing. You'll be credited back your full payment within 7-10 business days.
You can contact us via:
- Chat, using the chat box in the lower right
- Email at billing@nexcess.net
- Telephone, at:
US: 866-639-2377
UK: 0-808-120-7609
AU: 1-800-765-472
*After the first 30 days, if you have not exercised the 30-day money back guarantee, your service shall continue on a month-to-month basis subject to the Nexcess Terms of Service.