How can we help you?

Support Home Email Third Party Clients How to migrate an email account with IMAP

How to migrate an email account with IMAP

September 30, 2019

How to migrate an email account from a former hosting provider to your current provider.

ATTENTION: This email migration process only works with the IMAP protocol. It will not work with POP3 configurations.

Create an email account for your former hosting provider within the new email client using IMAP.
Create a separate account for your new account within the email client, also using IMAP.
Update both accounts to ensure that each account contains all of the current emails.
Select all the emails and folders from IMAP Acct #1 Inbox and drag contents to IMAP Acct #2 Inbox.

For 24-hour assistance any day of the year, contact our support team by email or through your Client Portal.

Can’t find what you’re looking for?

Our award-winning customer care team is here for you.

Contact Support