Only Nexcess clients on physical (non-cloud) clients may use this method. If you are a Nexcess Cloud client, instead see How to purchase SSL certificates from your Client Portal. Nexcess clients on physical servers may use either method.
In order to purchase a Wildcard SSL Certificate, you must first generate a Certificate Signing Request (CSR) within SiteWorx. Follow the steps below:
Now that you have generated a new Certificate Signing Request and have copied it in to a new tab in your Web Browser, navigate to http://www.nexcess.net/services/ssl-certificates
After establishing which SSL Certificate you would like to purchase, click on the corresponding Sign Up link.
As you are an existing user, select I Am: [An Existing Client] and log in with your nexcess.net account information.
ATTENTION: This is the same set of login credentials that you use for your Client Portal, but not necessarily the same credentials that you use for SiteWorx.
For a Standard and a Wildcard SSL Certificate, copy and paste the CSR number into the corresponding field. Premium and EV SSL certificates will require more information about your company for final approval.
Click [Place Order] to complete the transaction.
You will receive an confirmation email for your order, and within one business day our Provisioning Team will contact you with more information.
If you ordered a Standard or a Premium SSL Certificate, our Support Team will assist you in installing this certificate on your SiteWorx.
ATTENTION: EV SSL certificates may take longer to be approved as the Certificate Issuer will request a telephone call for verification purposes.
Our award-winning customer care team is here for you.Contact Support